Co-op, Data Optimization

ABOUT US

SickKids Foundation, with over 50 years of philanthropic impact in 2023, is Canada's largest charitable funder of child health research, learning and care, raising over $200 million last year. As a national charity, SickKids Foundation invests in national and international initiatives to benefit children in Canada and around the world. As the fundraising partner to The Hospital for Sick Children (SickKids), we are aligned in supporting Precision Child Health (PCH), the future of tailoring medicine to each child's unique traits so SickKids can diagnose faster, treat smarter, and predict better.

We are driven by our core values of integrity, collaboration, excellence, innovation, and inclusion, with goals of delivering a superior donor experience, investing in our people and culture, driving innovative and sustainable fundraising, and leading in digital charity.

SickKids Foundation is committed to an inclusive culture by embedding equity, diversity and inclusion in our policies, practices, and behaviours. We aim to build awareness and skills in this area, both internally and with our partners. Our commitment extends to creating a safe, positive work environment. For details on our Equity, Diversity & Inclusion commitment, please click here.

We’re committed to attracting and retaining passionate individuals to help create a healthier future. That’s why SickKids Foundation is looking for a new Co-op, Data Optimization.

Position Status: Temporary Full-Time

Paid Co-op Placement Full-time (4 months)

Available: January 2025

Description of the Position:

CRM-DS will provide key strategic support to the ongoing work data optimization work of the CRM-DS team, and impeccable client service across the Foundation as required. Responsibilities include data management, ticket queue management, and data literacy development. This position reports to the Senior Specialist, Data Steward, and will be collaborating closely with the Prospect Research and Market Intelligence team. Required Skills

You will:

• Carry out client interviews and need-based requirements.

• Using the requirements to determine best-practice solutions for data capture and entry.

• Ensure that data to be imported is accurate, timely, and complete.

• Import data to the CRM based on standards established through discussion and approval from the Data Governance Steering Committee.

• Communicate any significant changes via appropriate channels as determined by the Data Governance communications plan.

• Establish/update documentation as required.

• Carry out audits on imported data as required.

• Document, troubleshoot, and resolve issues within ticketing software (JIRA) as required.

• Establish/update data literacy training documentation as required.

Qualifications: While we know that for any job posting no one candidate will possess the qualifications being sought in equal measure, below is an outline of the qualifications we believe are important for a candidate to bring to the position or for the successful candidate to develop while in the role:

• Enrolled in a University degree or Community College diploma in Library Sciences, Library Technician, Information Technology, Systems Administration, which requires a co-op placement.

• Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.

• Working knowledge of Microsoft Office suite of software products

• Ability to work independently with minimal supervision and collaboratively with other Foundation staff.

• Ability to work in a changing fast paced environment with tight deadlines.

• Meticulous attention to detail and able to anticipate potential downstream effects of data changes

• Excellent at time management and organizational skills.

• A team player

We’re looking for a passionate individual who is interested in moving the dial and making a difference. We are an environment that looks to attract hardworking and committed people; people who want to challenge themselves and grow with a globally recognized brand that continues to change the world. If this describes you, consider joining our team. We look forward to reviewing your application.

Hours: 35-hour work week, flexible work options available

Date Posted: October 10, 2024

Available: Internal and External Candidates

Deadline: October 24, 2024

Please apply on-line by visiting our website: www.sickkidsfoundation.com

SickKids Foundation is committed to its people and the talents, capabilities, and perspectives they bring to our mission. We live that commitment by being open and accessible to all, by valuing and respecting every individual, and by equally supporting every employee. As an organization proud to have joined the BlackNorth Initiative’s CEO pledge, we uphold our commitment by inviting and encouraging individuals from diverse lived experiences from Black, Indigenous, communities of colour, people with disabilities, 2SLGBTQIA+ community and all candidates who may contribute to the further diversification of the Foundation’s community.

Candidates who require accommodation during the recruitment process should contact the Human Resources Department at: HR@sickkidsfoundation.com

Job Location Toronto, Ontario, Canada Submit Resume By 10/24/2024 Position Type Co-op