E-commerce Operations Intern (TikTok Shop - Global Selling) - 2025 Project Intern (BS/MS)

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

The eCommerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. TikTok Commerce re-imagines global eCommerce with rich content and endless joy.

We are looking for talented individuals to join us for an internship in 2025. Internships at TikTok aim to offer students industry exposure and hands-on experience. Turn your ambitions into reality as your inspiration brings infinite opportunities at TikTok.

This Internship Program runs for 10-24 weeks. Candidates can also apply for both Project Intern position and Program Intern position.

Applications will be reviewed on a rolling basis. We encourage you to apply early. Candidates can apply to a maximum of TWO positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally.

Onboarding Dates for 2025 project interns runs bi-weekly from 1/6 till EOY 2025.

• January 6, 2025
• January 20, 2025
• February 3, 2025
• February 17, 2025
• March 3, 2025
• March 17, 2025
• March 31, 2025
• April 14, 2025
• April 28, 2025
• October 6, 2025
• October 20, 2025
• November 3, 2025
• November 17, 2025
• December 1, 2025
• December 15, 2025
• December 29, 2025

Responsibilities

• Assist day to day account management operations
• Support seller recruit and onboarding
• Assist sellers with campaign registration and reports

Qualifications

Minimum Qualifications:

• Bachelor’s degree or above with relevant business experience
• Effective communication and problem solving skills.
• Ability to work independently and time manage multiple sensitive and high profile initiatives and tasks.
• Effective communicator in both English and Mandarin, being able to convey complex content concepts in both languages, in a clear and compelling manner, ultimately driving successful client engagements. Business proficiency in Mandarin will be required to bridge communication and liaise with Mandarin-speaking clients/sellers.

Preferred Qualifications:

• Experience in e-commerce/retail partner development with demonstrated ability to develop new business relationships and scale existing business relationships; mixed experience on both platform side and seller side is highly preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

The hourly rate range for this position in the selected city is $$23.75- $$23.75. We cover 100% premium coverage for Full-Time intern medical insurance after 90 days from the date of hire. Medical coverage only, no dental or vision coverage.

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Our time off and leave plans are: Paid holidays and paid sick leave. The sick leave entitlement is based on the time you join.

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We also provide mental and emotional health benefits through our Employee Assistance Program and provide reimbursements for your mobile phone expense. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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For Los Angeles County (unincorporated) Candidates:

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Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

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1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

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2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

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3. Exercising sound judgment.