Director, Technology Operations

Requisition ID: 209963

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

The Director, Technology Operations is accountable for key operational programs and governance structures within the Technology department at Scotiabank. The role will build effective partnerships with CIO teams across technology, business line and corporate functions stakeholders to enable the effective and efficient technology operations.

Reporting into the Vice President, Chief Operating Officer – Technology, the Director will lead a team to identify and enable effective operational activities across Technology, Specifically, the role oversees the Technology productivity program, Enterprise Delivery Framework, W4 / Real Estate planning, and various other operational programs within Technology.

Is this role right for you?

• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Set annual goals, drive continuous improvement and effectiveness, and a great employee working experience in the achievement of Technology Operations goals and desired outcomes.
• Implement controls and develop metrics to measure the effectiveness of all assigned portfolio; embed a continuous improvement mindset into business-as-usual operations of these portfolios that prioritizes. Technology’s strategic goals
• Lead the Technology Productivity Program and other financial optimization effort to close gaps to Technology operational budget targets and continuously improves financial efficiency
• Oversee the Bank’s Enterprise Delivery Framework (EDF), ensuring that it provides a user-friendly and effective mechanism to control project and technology delivery risk according to the Bank’s risk appetite
• Manage focused operational programs including W4, real-estate and student internship programs to ensure they continuously support Technology strategy and goals
• Build a high-performing technology operations team that attracts and retains talent, and ensure smooth operations through robust succession planning.
• Direct day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits. Communicates the Bank’s risk culture and risk appetite statement throughout their teams.
• Create an environment in which all portfolio teams pursue effective and efficient operations in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Build a high performance environment and implement a people strategy that attracts, retains, develops and motivates portfolio teams by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vision/values/portfolio strategy; and, managing succession and development planning for the teams.
• Lead a team accountable for specific operational portfolios across Technology’s global footprint. These portfolios include:
  • Technology Productivity
  • Enterprise Delivery Framework
  • Technology Estate
  • Technology Student Program

Do you have the skills that will enable you to succeed in this role?

• Master’s degree in business or equivalent education and experience.
• Accounting, Project Management, or Risk Management certification is an asset
• Significant experience managing finance, project governance, and/or operational programs in a technology environment
• Significant experience with change management and operational transformation programs is an asset
• Demonstrated experience engaging and influencing senior level experience in large-scale, highly complex organizations

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.

• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work conditions: Hybrid

#LI-Hybrid

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.