IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!

Job Description Position Summary: Reporting and working under the direction of the Electrical Engineering Manager and alongside Electrical Team members this co-op position will support the Electrical Engineering Department in project work as well as providing support to our manufacturing operations in North America. Key Responsibilities: Roles and Responsibilities:* Create, edit, and update electrical schematics and layout drawings in AutoCAD based on input from supervisor or team members

• Create and update spreadsheets used for bill of material lists, cable schedules, job tracking, estimating, etc.
• Develop and update documentation
• Assist senior engineers with their responsibilities
• Assist in PLC programming as per project requirements.
• Perform other duties as assigned

Qualifications:* 3rd or 4th year student enrolled in University

• Excellent organization and analytical skills
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Strong communication (written, verbal, and presentation) and interpersonal skills
• Ability to establish priorities and work effectively in a team
• Works well independently
• Understanding of basic electrical theory and control circuits
• Understanding of Basic PLC programming in ladder logic
• Ability to create and edit AutoCAD drawings

Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!

Job Description POSITION: Health, Safety, and Environment (HSE) Co-op Location: 87, Orenda Rd., Brampton, ON Company Overview: IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you! IG Machine & Fibers Ltd. is a manufacturer of quality commercial and residential roofing products and part of the IKO Group of Companies. We presently have an opportunity for an HSE Co-op (8-month or 12-month contract) to join our team based in Brampton, Ontario. Key Responsibilities:* Assist in ensuring training matrix is up to date, create a monthly training schedule, and support/guide supervisors on providing the training

• Update employee STOP card and Field Level Risk Assessment inputs and compliance
• Liaise with plant staff on health, safety and environmental issues
• Assist in overseeing contractors and activities during on-site projects to ensure compliance with OH&S Act and Regulations in addition to all H&S site requirements
• Assist in checking daily Work Permits as required
• Meet and update with the site HSE Specialist on a daily basis
• Assist in updating and monitoring Corporate and Site Pandemic procedures and compliance
• Printing and marking of HSE testing, and ongoing updating of records
• Weekly and monthly checks on safety equipment (eyewash stations, showers, etc.)
• Other site duties may be assigned by the HSE Specialist (i.e. WHMIS (GHS) inventory and updates), Site safety maps update, etc.)

Qualifications, Skills and Education:* Must be enrolled as a 3rd or 4th year student in a recognized post-secondary Co-op education program in Occupational Health & Safety, Environmental Engineering, Chemical Engineering, or Environmental Science

• Strong interest in health and safety and/or environmental studies
• Excellent organization and analytical skills
• Strong communication (written, verbal, presentation) and interpersonal skills
• Ability to establish priorities and work effectively in a team
• Strong technical writing skills to be able to create documents for an adult learning audience
• Strong commitment to the Health and Safety and the Environment Preferred

Experience:* Knowledge of health, safety and/or environmental legislation will be an asset

• Prior experience in an industrial manufacturing environment would be an asset
• Ability to read and interpret safety and environmental legislation and engineering documents
• Excellent working knowledge of tools like MS Office (Word, Excel, Power Point), SharePoint, etc.
• Candidates must have their own transportation as travel may be required.

Hours/ Days / Schedule Hours of work will be primarily Monday through Friday {40 hours, day shift}. Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Accommodation is available on request for candidates taking part in all aspects of the selection process. We thank all those who apply; however, only those applicants chosen for an interview will be contacted. Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!

Job Description As a BI Developer Co-Op, you’ll design and develop interactive dashboards that provide actionable business insights. You will work closely with the data team and stakeholders to understand business requirements, transforming complex data into easy-to-understand visuals that empower decision-makers across the company. You will also be the lead BI developer helping to drive consistency in utilizing industry best practices and acting as a mentor for the data team and stakeholders. WHEN YOU JOIN US, YOU WILL BE;* Develop and maintain Power BI reports and dashboards for key business areas using Power BI

• Perform detailed analysis on tested and deployed Power BI report and scripts and utilize them
• Continuously optimize Power BI solutions to enhance performance and usability
• Collaborate with various teams to ensure data is integrated seamlessly from multiple sources
• Create technical documentation, design wireframes for dashboards, and develop semantic models
• Participate in System Integration Testing with architects and developers, while also supporting User Acceptance Testing (UAT) by resolving defects promptly during the process
• Stay updated with the latest Power BI features and innovations to deliver cutting-edge solutions
• Conduct user training to maximize adoption and empower teams to use self-serve analytics
• Log defects/issues in Azure DevOps and follow up with the development team
• Collaborate with business stakeholders to understand their data needs and transform data into engaging, user-friendly reports

OUR IDEAL CANDIDATE;* Project or Coop experience in developing Power BI dashboards and reports

• An understanding of data visualization best practices to create clear and actionable insights
• Strong analytical skills and the ability to translate business requirements into technical solutions
• Proficiency in DAX, SQL, and data modeling in Power BI
• Experience in developing and maintaining Row-level security (RLS), and object-level security (OLS) a plus
• Experience in data transformation, integration (cloud-based solutions), and the Microsoft Fabric stack (e.g., Azure Data Lake, Data Factory Azure Synapse, Synapse Data Warehouse) a plus
• Knowledge of the software development lifecycle (SDLC) and applied experience with data-related projects
• Experience in communicating with both business and technical teams
• Self-motivated, adaptable, and able to manage multiple priorities in a fast-paced environment
• A team player, and initiator, with the ability to manage complex tasks and priorities
• Bilingual proficiency in spoken and written French is an asset

Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!

Job Description As a Data Engineer Co-Op, you’ll assist in building and maintaining our data pipelines to ensure seamless data extraction, transformation, and loading (ETL) processes. You will work closely with senior developers to understand business requirements, troubleshoot issues, and optimize performance. WHEN YOU JOIN US, YOU WILL BE;* Develop and maintain data pipelines that ensure data from various sources is accurately integrated into our systems.

• Collaborate with cross-functional teams to understand data needs and transform business requirements into technical solutions.
• Optimize data pipelines for performance, ensuring data accuracy and timeliness.
• Assist in monitoring data pipelines and quickly resolve any issues that arise.
• Document Data pipelines and solutions to contribute to traceability, training and ongoing improvements.

OUR IDEAL CANDIDATE;* A current student with a background in computer science, data engineering, or a related field.

• A foundational knowledge of SQL and ETL tools (e.g., Azure Data Factory, Databricks, SSIS, Talend, etc.).
• Experience in data transformation, integration (cloud-based solutions), and the Microsoft Fabric stack (e.g., Azure Data Lake, Data Factory Azure Synapse, Synapse Data Warehouse) a plus a keen interest in data integration, transformation, ETL and ELT best practices.
• Strong problem-solving and organizational skills, with an attention to detail.
• A willingness to learn and collaborate with a team to build high-quality data solutions.
• Knowledge of the software development lifecycle (SDLC) and applied experience with data-related projects.
• Self-motivated, adaptable, and able to manage multiple priorities in a fast-paced environment.
• A team player, and initiator, with the ability to manage complex tasks and priorities.
• Bilingual proficiency in spoken and written French is an asset.

Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!

Job Description Key Responsibilities:* Work on defined projects and initiatives that support worker health, safety, and environmental compliance (eg. Government submissions, risk assessments, etc.)

• Assist in program & procedure development and implementation
• Collect process data and perform calculations
• Track and follow up with sites to ensure timely reporting
• Review HSE related KPI's in order to target areas of improvement
• Assist in compiling government reporting for North America
• Update the department’s internal documentation library
• Liaise with plant staff on health, safety and environmental issues
• Perform other duties as assigned
• May require some travel to manufacturing sites within Toronto GTA
• Should be comfortable to wear personal protective equipment including safety shoes, safety glasses, hard hat and gloves

Qualifications, Skills and Education:* Must be enrolled as a 3rd or 4th year student in a recognized post-secondary Co-op education program in Occupational Health & Safety, Environmental Engineering, Chemical Engineering, or Environmental Science

• Strong interest in health and safety and/or environmental studies
• Excellent organization and analytical skills
• Strong communication (written, verbal, presentation) and interpersonal skills
• Ability to establish priorities and work effectively in a team
• Strong technical writing skills to be able to create documents for an adult learning audience
• Strong commitment to the Health and Safety and the Environment

Preferred Experience:* Knowledge of health, safety and/or environmental legislation will be an asset

• Prior experience in an industrial manufacturing environment would be an asset
• Ability to read and interpret safety and environmental legislation and engineering documents
• Excellent working knowledge of tools like MS Office (Word, Excel, Power Point), SharePoint, etc.
• Candidates must have their own transportation as travel may be required

Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!

Job Description IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you! Maxi-Mix is a manufacturer of quality commercial and residential mortar products and part of the IKO Group of Companies. We presently have an opportunity for a HSE Engineering Co-Op (8-month or 12-month contract) to join our team based in Milton, Ontario. Job Description Summary: We are currently seeking a Health, Safety & Environment (HSE) Engineering Intern (contract position (8 or 12 month) for an employment opportunity to join our team in Milton, Ontario.

The HSE Engineering Intern works with their assigned manager to meet strategic corporate initiatives and executes successful capital projects. When you join us you will:* Work with the Plant Maintenance team (Manager, Supervisors, Millwrights, Electricians, etc.)

• Shadow Maintenance Manager to create SOPs and SWIs
• Assist the Reliability Engineer with a complete review of all current Preventative (PM) and Predictive (PdM) maintenance activities, developing and refining tasks as required to ensure assets are properly maintained.
• Perform spare parts optimization in support of PM and PdM inspection tasks for the highly critical assets.
• Assist in the preparation of drawings and modeling to be included in projects.
• Work with Millwrights and Electricians to determine the best practices and ensure all vital information collected is transferred to a standard PM template, and drawings are updated as required.
• Work on other engineering related projects to help with plant operations and maintenance.
• Performing other duties as assigned

Our ideal candidate would be:* Committed to the health and safety of employees, contractors, and visitors.

• Currently enrolled in a post-secondary engineering program. New engineering graduates are welcome to apply.
• Strong computer skills and familiar with Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Prefer experience with CMMS/ Computerized Maintenance Management System (i.e. Maximo)
• Able to read and interpret drawings, proficiency in AutoCAD is an asset.
• Critical thinking skills, and high degree of organization are a must.
• Troubleshooting capability is an asset.

Hours/ Days / Schedule Hours of work will be primarily Monday through Friday {40 hours, day shift}. Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!

Job Description Position Title: BI Developer Co-Op Date: October 16, 2024 Position Reports To: Manager, Analytics Location: Minnesota Office, Mississauga Ontario Our Purpose At IKO, we’re more than a roofing manufacturer—we’re innovators, transforming raw materials into products that shelter families, businesses, and communities. Our Analytics team is integral to this process, turning raw data into actionable insights that drive efficiency, reduce waste, and enhance product quality. Just as innovation drives our production line, our Analytics team powers IKO’s success by enabling strategic decisions that keep us at the forefront of the industry. By living our purpose, we bring data to life and help shape IKO’s future, ensuring we remain a global leader in roofing, insulation, and waterproofing solutions.* Shape the Future of Analytics: Be part of a growing dynamic team where you'll have the opportunity to help define and shape IKO’s analytics strategy, making a lasting impact on the business.

• Empowered by Data: Just like the precision that goes into producing each shingle, our analytics team turns raw data into precision-driven strategies that impact every facet of the business.
• Innovation in Action: We work at the intersection of data and technology, constantly evolving our techniques and tools to drive innovation across IKO’s global footprint.
• Global Reach, Local Impact: From supply chain optimization to customer satisfaction, our insights make a difference across the world.

Are you passionate about leveraging data to solve complex business problems? Do you thrive on telling compelling stories with data, creating visuals that not only inform but inspire action? If so, we have the perfect opportunity for you! What will your typical day look like? As a BI Developer Co-Op, you’ll design and develop interactive dashboards that provide actionable business insights. You will work closely with the data team and stakeholders to understand business requirements, transforming complex data into easy-to-understand visuals that empower decision-makers across the company. You will also be the lead BI developer helping to drive consistency in utilizing industry best practices and acting as a mentor for the data team and stakeholders. In this role, you will:* Develop and maintain Power BI reports and dashboards for key business areas using Power BI

• Perform detailed analysis on tested and deployed Power BI report and scripts and utilize them
• Continuously optimize Power BI solutions to enhance performance and usability
• Collaborate with various teams to ensure data is integrated seamlessly from multiple sources
• Create technical documentation, design wireframes for dashboards, and develop semantic models
• Participate in System Integration Testing with architects and developers, while also supporting User Acceptance Testing (UAT) by resolving defects promptly during the process
• Stay updated with the latest Power BI features and innovations to deliver cutting-edge solutions
• Conduct user training to maximize adoption and empower teams to use self-serve analytics
• Log defects/issues in Azure DevOps and follow up with the development team
• Collaborate with business stakeholders to understand their data needs and transform data into engaging, user-friendly reports

About the Team At IKO North America, the Analytics team is the engine behind data-driven transformation. We are a diverse group of experts passionate about leveraging the latest tools and technologies to deliver insights that drive measurable business value. Our collaborative and inclusive culture fosters continuous learning and development, ensuring that our team is always at the forefront of innovation. You are someone with:* Project or Coop experience in developing Power BI dashboards and reports

• An understanding of data visualization best practices to create clear and actionable insights
• Strong analytical skills and the ability to translate business requirements into technical solutions
• Proficiency in DAX, SQL, and data modeling in Power BI
• Experience in developing and maintaining Row-level security (RLS), and object-level security (OLS) a plus
• Experience in data transformation, integration (cloud-based solutions), and the Microsoft Fabric stack (e.g., Azure Data Lake, Data Factory Azure Synapse, Synapse Data Warehouse) a plus
• Knowledge of the software development lifecycle (SDLC) and applied experience with data-related projects
• Experience in communicating with both business and technical teams
• Self-motivated, adaptable, and able to manage multiple priorities in a fast-paced environment
• A team player, and initiator, with the ability to manage complex tasks and priorities
• Bilingual proficiency in spoken and written French is an asset

Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!

Job Description Position Title: ETL Developer Co-Op Date: October 16, 2024 Position Reports To: Manager, Analytics Location: Minnesota Office, Mississauga Ontario Our Purpose At IKO, we’re more than a roofing manufacturer—we’re innovators, transforming raw materials into products that shelter families, businesses, and communities. Our Analytics team is integral to this process, turning raw data into actionable insights that drive efficiency, reduce waste, and enhance product quality. Just as innovation drives our production line, our Analytics team powers IKO’s success by enabling strategic decisions that keep us at the forefront of the industry. By living our purpose, we bring data to life and help shape IKO’s future, ensuring we remain a global leader in roofing, insulation, and waterproofing solutions.* Shape the Future of Analytics: Be part of a growing dynamic team where you'll have the opportunity to help define and shape IKO’s analytics strategy, making a lasting impact on the business.

• Empowered by Data: Just like the precision that goes into producing each shingle, our analytics team turns raw data into precision-driven strategies that impact every facet of the business.
• Innovation in Action: We work at the intersection of data and technology, constantly evolving our techniques and tools to drive innovation across IKO’s global footprint.
• Global Reach, Local Impact: From supply chain optimization to customer satisfaction, our insights make a difference across the world.

Are you passionate about working with data and learning from experienced data professionals through hands-on mentorship and real-world projects? Do you enjoy solving complex problems and creating seamless data flows? If so, we have the perfect opportunity for you! What will your typical day look like? As a ETL Developer Co-Op, you’ll assist in building and maintaining our data pipelines to ensure seamless data extraction, transformation, and loading (ETL) processes. You will work closely with senior developers to understand business requirements, troubleshoot issues, and optimize performance. In this role, you will:* Develop and maintain data pipelines that ensure data from various sources is accurately integrated into our systems.

• Collaborate with cross-functional teams to understand data needs and transform business requirements into technical solutions.
• Optimize data pipelines for performance, ensuring data accuracy and timeliness.
• Assist in monitoring data pipelines and quickly resolve any issues that arise.
• Document Data pipelines and solutions to contribute to traceability, training and ongoing improvements.

About the Team At IKO North America, the Analytics team is the engine behind data-driven transformation. We are a diverse group of experts passionate about leveraging the latest tools and technologies to deliver insights that drive measurable business value. Our collaborative and inclusive culture fosters continuous learning and development, ensuring that our team is always at the forefront of innovation. You are someone with:* A current student with a background in computer science, data engineering, or a related field.

• A foundational knowledge of SQL and ETL tools (e.g., Azure Data Factory, Databricks, SSIS, Talend, etc.).
• Experience in data transformation, integration (cloud-based solutions), and the Microsoft Fabric stack (e.g., Azure Data Lake, Data Factory Azure Synapse, Synapse Data Warehouse) a plus
• A keen interest in data integration, transformation, ETL and ELT best practices.
• Strong problem-solving and organizational skills, with an attention to detail.
• A willingness to learn and collaborate with a team to build high-quality data solutions.
• Knowledge of the software development lifecycle (SDLC) and applied experience with data-related projects
• Self-motivated, adaptable, and able to manage multiple priorities in a fast-paced environment
• A team player, and initiator, with the ability to manage complex tasks and priorities
• Bilingual proficiency in spoken and written French is an asset

Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!

Job Description The IT Service Desk Analyst Co-Op is part of the Global Service Desk team which acts as a single point of contact for the intake, triage and resolution of incidents and management of requests. Our Service Desk employs a flexible support model which allows our associates to contact us via multiple channels including phone, self-service portal, email and walk-up service support. The primary role of the IT Service Desk Analyst is to ensure prompt service delivery to end users through the monitoring and management of the intake of all incidents and support requests through all accepted channels (phone, email, ticket system/web portal, walk up). The Service Desk Analyst aims to resolve all tickets within the team’s scope of responsibility, or ensures that all items are correctly reviewed, updated and reassigned to other appropriate IT teams. WHAT’S IN IT FOR YOU?* Competitive salary

• Competitive health and benefit plan
• Competitive matched retirement savings program
• The opportunity to join a continuously growing organization with focus on Diversity and Inclusion
• The opportunity to work with an industry leader in manufacturing

WHEN YOU JOIN US YOU WILL BE; Operational Delivery* Provide first response, initial triage and troubleshooting for all support items received through all channels - phone, email, ticket system/web portal, walk up - for on premise & remotely connected staff across all Global locations in line with defined service metrics, SLA’s and OLA’s.

• Provide 2nd level support, including deskside support and travel to regional locations as may be needed.
• Ensure tickets are created for all client contacts.
• Ensure incoming tickets are accurately captured as either incidents (break/fix) or service requests.
• Ensure accuracy in assessed impact and urgency of an incident or support request to determine priority.
• As needed, escalate or reassign tickets to appropriate resources with complete documentation of all actions and steps taken in any attempt to resolve.
• Identify trends in incidents to support problem management. Record all outages within the ticketing system.
• Provide basic “how-to” training to end users.
• Seek approval to purchase, deploy or upgrade approved endpoint hardware and software, within the scope of Service Desk support items, with vendor coordination as may be needed.
• Maintain accurate tracking and recovery of IT equipment.
• Escalate items to vendors under existing support contracts; track/document/escalate vendor compliance to existing SLOs.
• As assigned, author, edit, and QA knowledge base articles, technical procedures, policies and standard processes related to endpoint technologies.
• Validate employee compliance to policy and procedures during all tasks, taking action, reporting, or escalating as necessary.
• Participate, as scheduled, for support in on-call rotation, responding within the service level targets and troubleshooting incidents for any global location outside of business-hours, for example, during the evening, overnight and on weekends.
• Closely adhere to defined Global IT Service Management processes– change management, incident management, knowledge management, problem management, request management and service level management processes.
• Additional duties as assigned by the Manager, Service Desk.

Technical Expertise* Resolve all tickets within scope through use of experience, scripts/knowledge base, detailed research or peer collaboration, with complete documentation of all actions taken and eventual resolution steps.

• Collaborate with and escalate or reassign unresolved tickets to appropriate resources with complete documentation of all actions and steps taken in any attempt to resolve.
• Build and maintain solid skillset/knowledge in troubleshooting the organization’s endpoint infrastructure and relevant applications.
• Troubleshoot issues with Windows OS, macOS, iOS, and Android. Provide software support including M365, Intune, browsers and browser-based applications, miscellaneous software both specialized and commercially available. Provide hardware support for laptops, desktops, printers, mobile devices, desk/soft phones and other end-user peripherals.
• Create change tickets in support of end user-related changes. Perform scheduled changes or deployments and ensure accurate completion of change tickets.
• As assigned, research new technologies to stay informed on end user experience improvement opportunities, endpoint industry standards and best practices. Make recommendations to Manager, Service Desk for inclusion in technology roadmap.

Project Delivery* Serve as an assigned resource for approved Service Desk or other IT projects. Collaborate with project team members to provide technical leadership, to assist in creation of detailed task plans, and to execute activities, communicating status accordingly. Help ensure relevant milestones and deliverables for assigned projects are met to ensure successful delivery.

Team Leadership* Actively participate in knowledge sharing, including training new team members and cross-training peers.

OUR IDEAL CANDIDATE;* Bachelor's degree or equivalent in Information Technology, Computer Science, Engineering or related field.

• Minimum 1 year of experience in IT Level 1 support, 2-3 years’ experience in IT Level 1/Level 2 support preferred.
• Experience providing technical support in an enterprise environment, consisting of Windows PCs, thin clients/Citrix/IGELs, macOS, and iOS devices.
• Experience supporting M365 applications, and email systems such as Exchange/Outlook.
• Experience troubleshooting issues clients may be having when connecting to or using network services.
• Excellent customer service skills with an ability to demonstrate empathy.
• Experience supporting both onsite and remote users.
• Experience providing Executive-level support.
• Strong troubleshooting, investigative and problem-solving skills.
• Ability to design and develop end-user & training documentation.
• Enthusiastic and pleasant attitude.
• Strong desire to learn.
• Collaborative team player who can effectively participate in global departmental level meetings and positively influence outcomes.
• Upholds best practice standards as well as departmental policies and procedures.
• Excellent listening skills, verbal and written communication.

ADDITIONAL SKILLS:* Solid Active Directory knowledge (managing user accounts throughout their lifecycle, familiarity with use of OUs, security groups, GPOs, etc.).

• Experience imaging/deploying desktops, laptops & mobile devices.
• Experience supporting mobile devices using Intune or other MDM solution.

Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.